The way we all shop is going to feel different for a while and we’re going to need your co-operation to keep everyone safe. Our priority is yours and our colleagues’ health.
With this in mind, we’re introducing a range of safety initiatives that we will need everyone to follow please take time to read our guidelines here.
PLEASE NOTE we will be limiting car park spaces in order to help manage the number of people in the Centre. This will be reviewed regularly as the situation progresses.
Eden has over 1600 parking spaces with direct access into the centre.
We have 74 car park spaces reserved especially for disabled shoppers across our car parks. Please ensure you have a valid disabled badge on display when parking in one of our disabled spaces. Please see our accessibility page for more information.
Car Parking Tariff
Evening tariff (6pm-7am) £1.50
Park ALL DAY Sunday for a maximum of £2.50
Our new ticketless car parking system with number plate recognition is now live.
Drive in as normal – the barrier will lift automatically as the system will read your vehicle number plate as you arrive at the barrier
Find a space, park-up and enjoy Eden’s retail, restaurants & leisure
You must remember your number plate in order to pay at the end of your stay
Either pay at a pay station or via phone by visiting parkjockey.com/pay and enter Eden’s location code 5070.
Skip the queues and just drive through!
Sign-up online parkjockey.com/autopay
Register your payment details
Drive in and out of Eden’s car park
No need to queue and pay, the payment is taken automatically when you exit
What’s the catch – there is none, it’s the best way to park
Please note: Customers entitled to parking validation, still need to validate their registration number at the ParkJockey tablets, before they drive out.
You just drive out and your account is charged automatically. You always receive an SMS notification upon exit with a full VAT payment receipt.
Sign up today and receive 10% off your parking for every visit. This will be valid for three months following your first visit.
FOR ANY QUERIES, PLEASE CONTACT PARKJOCKEY CUSTOMER SUPPORT
SUPPORT@PARKJOCKEY.COM / 020 7842 8508
T’s and C’s can be found on www.parkjockey.com
The Car Wash Company operate at Eden offering quality car washing & Valeting services. They are located on the 1st floor of the orange car park and the 2nd floor of the green and purple car parks. Prices start from £5.95. For more information click here.
I am a member at Anytime Fitness. How will I validate my parking?
There is a validation tablet at the gym where you will need to correctly type in your car number plate in order to validate your parking before leaving the gym. Please ensure you type in your number plate correctly as the barriers will not lift if an error has been made.
I have been to see a movie at Cineworld after 6pm. How will I validate my parking?
There is a validation tablet at Cineworld where you will need to correctly type in your car number plate in order to validate your parking. Please ensure you type in your number plate correctly as the barriers will not lift if an error has been made.
I visited Shopmobility, how can I validate my parking?
There is a validation tablet at Shopmobility where you will need to correctly type in your car number plate in order to validate your parking. Please ensure you type in your number plate correctly as the barriers will not lift if an error has been made.
Why can’t I receive a paper copy of my receipt?
Here at Eden are values centre around sustainability and removing the printed element of receiving a paper receipt from the car parking system was the obvious step. If you would like a receipt for your files or for VAT purposes, you can obtain one via text or email from Park Jockey directly. Simply call 0207 842 8508, email email@example.com or alternatively you can register your contact details and vehicle registration number at www.parkjockey.com and email receipts will be generated each time you park. None of the details you supply Park Jockey will be used for marketing purposes by either Park Jockey or Eden Shopping Centre.
Will you use my details for marketing?
Park Jockey collect your number plate to administrate our car parking fees, your credit card details will be collected if you choose this payment method and if you require a copy of your car parking receipt your email or phone number may also be collected. This data will be captured on a third-party system. Park Jockey run and manage Eden’s car parking system. If you have any enquiries, you will need to contact the company directly on 0207 842 8508 or firstname.lastname@example.org. Your details will NOT be used for marketing purposes by either Park Jockey or Eden Shopping Centre.
The charge given by the pay machine is incorrect.
This could be because the number plate has been typed incorrectly, resulting in an incorrect charge. Please call the customer support number 02078428508 and Park Jockey can immediately check what the issue is.
The machine doesn’t work.
Please call the customer support number 02078428508 and Park Jockey can provide alternative methods for paying.
I have a motorcycle. Do I have to pay? How do I enter/ exit? Where do I park?
Motorcycles can park free of charge on the designated motorcycle parking bays (2 on the first floor Green Car Park and 1 on the second floor Green Car Park). Please follow the signage in the car park. Motorcycles can enter and exit through the barriers and must use the intercoms at the barriers to get support from Park Jockey when you leave Eden.
If your question has not been answered above, then please contact Park Jockey directly on 0207 842 8508 or email@example.com