Customer Information

Customer Information

Eden’s Customer Service Team is here to help and make your visit as enjoyable and relaxing as possible answering any queries and offering assistance.

The Customer Information desk is located in the Welcome Hall.

The Eden Gift Card can be purchased at the desk – click here for more details.

Customer Toilets (** Customer toilets are temporarily closed. Find out more about our response to COVID-19 here **)

Eden’s customer toilets are located in the Welcome Hall adjacent to the Customer Information desk.

Baby feeding rooms with baby feeding facilities

There are three mother and baby changing rooms, two of these have toilet facilities and breast feeding facilities. All are located in the Welcome Hall adjacent to the Customer Information desk.

ATM’s are located in the following areas:

Outside M&S and adjacent to Customer Information in the Welcome Hall. There are further ATMs located at Tesco and on the ground floor of the purple lift lobby opposite cafe Nero.

Lost & Found

If you have lost an item of property in Eden, visit the Customer Information Desk to register the details.

Meeting Point

Visitors losing family or friends should arrange to meet them by the Customer Information Desk.

Car Valeting

Come back to a gleaming vehicle after a day’s shopping at Eden Shopping Centre, thanks to The Car Wash Company – one of the largest eco-friendly car valeting operations, with sites located across the UK. Prices range from £5.95 to £29.95. Open from 9am to 5pm (11am Sunday) Please contact us on 0844-3352001 or visit our website: for further information.