Family Facilities

Only essential retail, along with a handful of stores that are offering click and collect or takeaway services, will be available at Eden during the lockdown period from Thursday 5th November to Wednesday 2nd December. Please click here for store information.

When shopping for your essentials you must wear a face covering throughout Eden as per government guidelines.

Our priority is the health of our customers and staff so we need to ask for your co-operation to help us keep everyone safe. Please take a look at our short safety video for guidance.

Baby changing and feeding facilities 

There are three baby changing rooms located in the customer toilets in Welcome Hall adjacent to the Customer Services desk. Two of these rooms include a toilet along with a brand new comfortable baby feeding facility. The third room includes facilities for baby changing and feeding but doesn’t include a toilet.

Kids Corner

**Due to Government guidelines Kids Corner is temporarily closed**

Discover our soft play animal adventure. An exciting destination for children of all ages! Find Kids Corner located near Boots. More info here.

Kids Club

**Due to Government guidelines Kids Club events are postponed**

Eden Explorers is Eden Shopping Centre’s FREE kids club. Taking place on the 2nd Saturday of every month (excluding December) at Kids Corner located near Boots from 11am – 4pm. Children can enjoy interactive craft experiences as well as learning fun educational facts. Please see our Kids Club page for more information.

Lifts

Social Distancing measures are in place. Usage of lifts is limited to one person/family at a time. If you are able to, please use the stairs.

For those with buggies or prams, there are three lifts from the Green Car Park, two from the Orange Car Park and two from Purple Car Park into the centre and one lift in The Attic (Leisure quarter).

House of Fraser and M&S also have customer lifts located within their stores.

Amazon Lockers

We are pleased to announce that you can now collect your parcels from Amazon Lockers!

The lockers can be found on level 1 in the Green Car Park and will allow you to collect or return your purchases to Amazon at a time that is convenient for you.

The service is free to any Amazon Prime members or just £1.99 for non-Prime member for one-day delivery and the lockers can accept parcels up to 42 cm x 35 cm x 32 cm in dimension, with a maximum weight of 4.5kg.

How to click and collect with Amazon Locker

1.) Find & Save your Amazon Locker – Search for Eden Shopping Centre, High Wycombe locker and add it to your Amazon address book

2.) Send Your Stuff – Shop as usual and select our Amazon Locker location as your delivery address when you check out

3.) Pick Up Your Parcel – Once Amazon has emailed your unique pickup code, go to your Locker and follow the instructions on the screen